Resume

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Summary

Accomplished design leader with 15 + years of experience managing high-performing teams and driving user-centered design initiatives. Recognized for strong communication, strategic vision, and a commitment to fostering design excellence. Deep expertise in design process, research methods, and cross-functional collaboration.

 

Experience

2021 – Present: Microsoft, Redmond, WA.

Principal Design Manager, Core AI

Leading design for developer products in Core AI.

My role includes:

  • Leading a global team of designers.

  • Leading key design initiatives including GitHub Copilot for Visual Studio and VS Code.

  • Co-chair Microsoft Design Week.

  • Fostering a Design culture within Core AI.

2020 – 2021: Google, Seattle, WA.

Design Manager, Google Cloud Platform

Design leadership on Google’s Cloud Marketplace and Commerce Platform.

My role included: 

  • Leading a cross-discipline team of UX researchers and designers. 

  • Design leadership across Google’s Cloud Commerce Platform. 

  • Collaborating with cross functional partners to deliver on Cloud Marketplace strategy. 

  • Trained as a Google Sprint Master.

2015 – 2019: Amazon, Seattle, WA.

Senior Design Manager, Amazon Web Services

Responsible for multiple AWS services including CloudFormation, Pinpoint and AWS Enterprise Apps.

  • Formed and led a team of 12 UX designers and researchers. 

  • Launched Amazon Chime, the primary video/chat app for Amazon. 

  • Drove an initiative to train non-designers on portfolio reviews and designer interviews.

  • Defined the brand and vision for AWS enterprise apps. 

  • Led design for multiple AWS services including CloudFormation, CloudTrail and Pinpoint.

2010 – 2015: Microsoft, Redmond, WA.

Senior Design Manager, Office.com, Office 365

Responsible for calendar and productivity experiences in Office 365. Responsible for Office.com and Office 2013 Templates.

  • Defined the UX vision for Office.com and Office 365 experiences. 

  • Received a design patent for calendar events and timelines. 

  • Led and managed the creation of 300+ Office 2013 templates.  

  • Conducted recruiting and team building activities. 

  • Hired and managed design vendors and budgets.

2006 – 2010: POP, Seattle, WA.

Sr. Information Architect & UX Manager

POP is a fast-paced, dynamic interactive agency with a prestigious national and international client roster.  I was hired as an Information Architect, promoted to Senior Information Architect and then User Experience Manager.

  • Led a team of 5 UX architects.  

  • Facilitated design workshops with clients to understand business needs/user goals.  

  • Defined UX strategy for clients including Target, The Royal Albert Hall and Microsoft. 

  • Produced user flows, site architectures and wireframes. 

1999 – 2006: UX Designer/Sr. UX Designer

Provided comprehensive end-to-end user experience solutions for organizations such as WatchGuard Technologies, Adaptis, NetUPDATE, and Ignia.

 

Education

2014 - 2017 Staffordshire University, United Kingdom

MA Design Management

Final Thesis - Integrating Design: What are the drivers required to integrate a design team into a technology company?

2013 - University of Washington

JavaScript Programming

2008 - 2009 University of Washington

Graduate Certificate – Design Firm Leadership & Management

2003 - 2004 University of Washington

Graduate Certificate – User Centered Design

1997, 1999 & 2010 - School of Visual Concepts

HTML/Web Design, Flash, Photoshop

1993 - 1995 Seattle Central Community College

Two-Year Certificate in Graphic Design and Illustration