Resume
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Summary
Principal design leader with deep experience across enterprise software, developer tools, cloud platforms, AI experiences, and digital products.
Built and led design organizations, scaled teams, shaped product strategy, and improved design quality and execution.
Trusted partner to product, engineering, and business leaders, known for aligning customer needs with business goals and driving cross-functional decisions.
Expertise includes design leadership, UX strategy, product design, user research, service design, design operations, and team development.
Experience
2021 – Present: Microsoft, Redmond, WA.
Principal Design Manager, Core AI
Leading design for a range of products and websites in Core AI.
· Lead a global design team across flagship developer tools and education experiences.
· Directed design for GitHub Copilot in Visual Studio and VS Code, helping launch AI-assisted developer experiences.
· Led the redesign of code.visualstudio.com, contributing to record downloads and a stronger acquisition funnel.
· Built design culture through mentorship, community programs, and leadership collaboration.
2020 – 2021: Google, Seattle, WA.
Design Manager, Google Cloud Platform
Design leadership on Google’s Cloud Marketplace and Commerce Platform.
· Led a cross-functional team of designers and researchers across cloud commerce initiatives.
· Drove UX strategy for Cloud Commerce Platform to improve usability, consistency, and partner experience.
· Partnered with product, engineering, and business leaders to advance marketplace strategy and execution.
· Applied sprint facilitation methods to speed alignment and decision-making.
2015 – 2019: Amazon, Seattle, WA.
Senior Design Manager, Amazon Web Services
Led design across AWS services including CloudFormation, CloudTrail, Pinpoint, and AWS Enterprise Apps while scaling team capability.
· Built and led a team of 12 UX designers and researchers across a growing AWS portfolio.
· Launched Amazon Chime, delivering video and chat collaboration at scale.
· Created training that improved how non-designers evaluated portfolios and interviewed design candidates.
· Defined the brand and product vision for AWS Enterprise Apps.
· Improved consistency and design quality across CloudFormation, CloudTrail, and Pinpoint.
2010 – 2015: Microsoft, Redmond, WA.
Senior Design Manager, Office.com, Office 365
Led calendar and productivity experiences across Office 365, Office.com, and Office 2013 Templates, helping define core productivity scenarios for millions of users.
· Defined UX vision for Office.com and core Office 365 experiences.
· Earned a design patent for calendar events and timelines.
· Led creation of 300+ Office 2013 templates.
· Strengthened recruiting, team building, vendor management, and budget oversight.
2006 – 2010: POP, Seattle, WA.
Sr. Information Architect & UX Manager
Joined POP as an Information Architect and advanced to UX Manager, helping deliver strategic UX work for a nationally and internationally recognized client portfolio.
· Led a team of 5 UX architects across strategy and delivery.
· Facilitated workshops that turned business and user needs into product direction.
· Defined UX strategy for clients including Target, The Royal Albert Hall, and Microsoft.
· Created user flows, site maps, and wireframes that clarified requirements and accelerated delivery.
1999 – 2006: UX Designer Roles
Provided comprehensive end-to-end user experience solutions for organizations such as WatchGuard Technologies, Adaptis, NetUPDATE, and Ignia.
Education
Staffordshire University, United Kingdom
MA Merit Design Management
Final Thesis - Integrating Design: What are the drivers required to integrate a design team into a technology company?
University of Washington
Graduate Certificate – Design Firm Leadership & Management
University of Washington
Graduate Certificate – User Centered Design
Seattle Central Community College
Two-Year Certificate in Graphic Design and Illustration